Whether you are visiting family members, on a tour, or independently exploring Tirol in Austria, you will ultimately find yourself eating at a restaurant or cafe. Here are four tips to help you have a more enjoyable meal.
In the U.S. a glass of drinking water (tap water) is always served in a restaurant and is complimentary with the meal. It is OK to have just water, and not any order social drinks, with a meal. Mineral water can appear on a menu, but is sometimes considered extravagant.
In Austria and much of Europe, a glass of (tap) water is not a complimentary item. Asking for just tap water, and not ordering social drinks, is considered rude and cheap.
Water can be ordered but what you will receive will be mineral water. The waiter will ask, “Do you want Stilles Wasser or Prickelndes Wasser?” Prickelnd means with bubbles, the water is carbonated; Stilles Wasser means no bubbles, just mineral water. The waiter will then bring a small bottle of mineral water to you.
If you want regular tap water, you can ask for it, but request it AFTER the other drinks have been ordered or when your meal is delivered to the table. Requesting water in this way will save any locals at your table any social discomfort or embarrassment.
The prices listed on menus have the tax included. A dinner that is advertised at €15.00 will cost you €15.00. Tipping will be extra.
What to Tip:
In the U.S. a waiter often earns a base pay (sometimes under minimum wage) and makes up the difference in pay through tips. In the EU, a waiter, as an employee is already covered by a handsome benefits package and has state-run health care. So, tipping in Austria has different rules than it does in the U.S.
I checked with natives of Innsbruck to ask how they tip. Their general rule is: if you order drinks, tip up to the next Euro. If you order food, tip several Euros. So when drinks cost €6.20 you might pay €7 which includes the tip; if dinner costs €25.40 you might pay €28.00 which also includes the tip. Be careful of touristy restaurants (a place that talks to you in good English and gives you a menu in American English) because they sometimes play to the American custom of tipping at 15% – 20% and will even print this request in the English worded menu. In the end, wherever you eat, if you receive excellent service tip what you wish.
Paying the Bill:
In America, a bill is placed on your table near the end of your meal. In Austria, you must ask for the bill. This custom does allow you to stay at the table and talk sometimes for hours. When you are ready to pay, identify yourself to the waiter and ask for the bill. In smaller restaurants, the owner will approach with a small change purse and a copy of the bill. The owner will show you the bill and say the total amount. You reply with the amount you will pay, (following the tipping rule). Any change will be returned.